Sun Tran Invites Community Feedback on New Transit App

Sun Tran is developing a new transit app designed to improve your experience and make public transportation more accessible. We want to hear from you! Help us shape the future of transit technology by sharing your feedback in a brief survey.
Survey Details
  • What: Transit App Feedback Survey
  • When: Opening NOW through January 15, 2025
  • Where: Click HERE to take the survey
  • Time: Less than 10 minutes
Your Voice Matters 🗣

Your input is essential to creating an app that serves the community’s needs. By participating in the survey, you can provide insights and preferences on features like:

  • Real-time bus tracking
  • Trip planning tools
  • Service alerts
  • and more!

Why Participate?

Your feedback will directly influence the app’s design and functionality. Whether you ride the bus daily, occasionally, or are simply a stakeholder in our community, this is your opportunity to make public transit in Tucson more:

  • Efficient
  • User-friendly
  • Accessible

Get Started Today!

Take the survey now and be part of this exciting innovation. Together, we’ll create a transit app that works for everyone.

Polar Express Scavenger Hunt 🚂

Sun Tran is excited to partner with Watershed Management Group this holiday season to bring you a magical evening aboard the Polar Express! Celebrate clean air, sustainability and the joy of public transportation with this fun-filled event on Thursday, December 19.

Participants will ride the Polar Express (Sun Tran bus) in several shifts, beginning at 5 p.m. Rides depart at 5:00 PM, 5:30 PM and 6:00 PM. Please arrive 15 minutes early.

🌟 Hop On at the Living Lab!

Start the journey at WMG’s Living Lab (1137 North Dodge) and board the free Polar Express (Sun Tran bus).

🍿 Stop at Casa Video

Riders will soak up the holiday cheer at Casa Video and enjoy complimentary popcorn and $1 off drinks.

🎥 Final Destination: Hotel Congress

End the evening with a screening of The Polar Express!

To register or learn more, click the button below!

Need a ride to WMG’s Living Lab?

Riders can utilize Route 4 Speedway and hop off at either Speedway Boulevard/Dodge Boulevard or Speedway Boulevard/Richey Boulevard bus stops.

Before riding, remember to check routes for alerts and detours.

Holiday Cheer: Stuff-the-Bus with Sun Tran & The Salvation Army

Sun Tran is teaming up with The Salvation Army of Tucson – continuing a community tradition since 2001 – to bring holiday joy to children with the annual Stuff-the-Bus toy drive. The community is invited to donate new, unwrapped toys for children ages 0-13 on Friday, December 12 from 8 a.m. to 6 p.m. at Walmart (7150 East Speedway Boulevard). View map below.

stuff the bus event map. blue background with white streets, kolb road and speedway boulevard.

This year’s event will also include a special visit from Santa Claus, who will greet guest from 10 a.m. – noon and 4 p.m. – 6p.m.

Donors can drop off toys at the Sun Tran bus. Those unable to attend in-person can Stuff-the-Bus online through an online monetary donation at salvationarmytucson.org/stuff-the-bus.

“Each year, the Tucson community demonstrates remarkable generosity,” said Mikel Oglesby, Sun Tran General Manager. “Last year, more than 1,400 toys were donated, and this year we hope to exceed that achievement. Filling this bus means bringing holiday joy to families across the city, and we are grateful for everyone who helps make that possible.”

Help us Stuff-the-Bus to see that no child goes without a gift this holiday season.

Hop on Route 4!

Riders can conveniently take Route 4 to the Speedway Boulevard/ Kolb Road bus stop to join the festivities.


Ways to plan your trip & check schedules

Download the Sun Tran app! Available on IOS and Android. Plan your trip and view real-time updates all on your phone.

Download the Sun Tran app!

Plan your trip and view real-time updates all on your phone.

Available for free in the App Store and Google Play.

For app questions or feedback email SunTranAppInfo@tucsonaz.gov

Call Customer Service

Call: (520) 792- 9222 (TDD: 520-628-1565)

Email: SunTranInfo@tucsonaz.gov

Customer Service Representatives are also available in person at the Ronstadt and Laos Transit Center from 8 a.m. to 4 p.m.

Use our Ride Guide

Ride Guides can be found at transit centers, transit vehicles and online.

Click the button below the download the online November Ride Guide.

Title VI Open House Meetings

Title VI and Major Service Changes Coming in August 2025 and Updates to the Sun Van COA

Sun Tran hosted a series of Title VI Open House Meetings to engage with the community about equitable transit and upcoming service changes. Riders and community members were encouraged to attend and provide feedback on the future of public transportation. During these meetings, there was also a discussion about the implementation of Sun Tran’s Comprehensive Operational Analysis (COA) and an update on Sun Van’s COA.


What is Sun Tran’s COA?

Sun Tran’s 2024 Transit COA was conducted to improve service efficiency and accessibility in Greater Tucson. Now in the implementation phase, major service changes will take effect in August 2025.

  • Routes Impacted: 2, 12, 16, 18, 21, 23, 24, 25, 26, 27, 29, and 62.

Meetings will provide details on these modifications and gather community feedback. You can watch the video to the right to learn more about implementing Sun Tran’s COA recommendations.

To learn more about our Comprehensive Operational Analysis for Sun Tran click the button below!

What is Sun Van’s COA?

Sun Van’s 2024 COA was designed to evaluate ways to improve our paratransit service. We will share the valuable insights gained from our outreach and survey efforts and preview the upcoming draft recommendations that will help shape the future of Sun Van.

Additional Sun Van COA-only virtual meetings:

To learn more about our Sun Van Comprehensive Operational Analysis, click the button below!


Title VI Policies for Major Service & Fare Changes

Watch the video to the right to learn about what goes into Title VI Policies for major service and fare changes. In this casual conversation, you will learn the breakdown process and how policies ensure equity for all riders.

Click the video to the right to view our latest virtual public input meeting:
What is Title VI?

Title VI of the Civil Rights Act of 1964 ensures that no person in the United States is excluded, denied benefits, or discriminated against based on race, color, or national origin in federally funded programs. Sun Tran is committed to upholding these protections by ensuring fair and inclusive transit services for all riders.


What We’ve Accomplished

We conducted 10 (ten) community meetings to gather valuable feedback in person and online. The locations and dates are listed below:

  • Ward 2 Office – Monday, March 24
  • Pascua Yaqui Tribal Chambers – Tuesday, March 25
  • El Rio Neighborhood Center – Tuesday, March 25
  • Woods Memorial Library – Wednesday, March 26
  • 2 (two)Virtual Zoom Meetings – Wednesday, March 26
  • Nanini Library – Thursday, March 27
  • Miller-Golf Link Library – Thursday, March 27
  • Quincie Douglas Library – Friday, March 28
  • Joel D. Valdez Main Library – Monday, March 31
  • Student Unions Memorial Center – Tuesday, April 1

What’s Next?

Our next steps will be to present these changes to the Mayor and Council for review. If approved, we anticipate moving forward by Summer 2025.


Contact Us!

Stay tuned for more updates, and continue to follow the project’s progress. For more information, please reach out to our Customer Service team:

Call at (520) 792-9222 or TDD (520) 628-1565

Email at Suntraninfo@tucsonaz.gov

Trick-or-Treat on Sun Link’s Spooky Train!

Families are invited to join the Sun Link Spooky Train for a spooktacular Halloween event on Sunday, October 27, from 11 a.m. to 2 p.m., at Fourth Avenue and Eighth Street.

This family-friendly event offers a fun-filled afternoon trick-or-treating aboard the streetcar! Participants are encouraged to wear their most creative Halloween costumes.

But the fun doesn’t stop there! Enjoy special deals from Fourth Avenue merchants all day long, and attend a costume contest at Haggerty Plaza starting at 1 p.m. Haggerty Plaza is located at 316 North Fourth Avenue.

The Sun Link streetcar is FREE, allowing everyone to easily travel between the University of Arizona, Fourth Avenue, Downtown, and the Mercado District without needing to drive. Leave the driving to us!

For more information, visit Suntran.com or call Customer Service at (520) 792-9222 (TDD: 520-628-1565).

Spooky Train Map

For more information about Trick-or-Treating on Fourth Avenue, click the button below!

Calling All Tucson Transit Enthusiasts!

Are you passionate about public transportation and ready to make a difference in Tucson’s transit community?

Join the Sun Guides program and become a trusted ambassador for Sun Tran! Whether you’re a daily rider, a transit advocate, or someone who loves helping others, this training is for YOU.

What you’ll gain:

  • Expert knowledge of Sun Tran’s system
  • Tips for guiding riders to their destinations with confidence
  • Hands-on skills for assisting all types of passengers, from local to visitors
  • A chance to shape Tucson’s public transportation future with your passion
The first training session will occur on Thursday, November 14 at 4 p.m. at Sun Tran’s Administrative Building, 3910 N. Sun Tran Blvd. (Route 10).

If you’d like to learn more or sign up, please email SunTranMarketing@tucsonaz.gov for more details!

Pedal and Park: Sun Tran Repurposes Bike Lockers

For more than 20 years, Park Tucson has offered an essential service: bike lockers. Located at various parking facilities across the city of Tucson, these secure spaces have provided commuters and cyclists with peace of mind, knowing their bicycles are safe while they navigate their day.

Last month, thanks to Sun Tran, Park Tucson received 11 bike lockers for the community. Originally part of Sun Tran’s facilities, these lockers have found a new home with Park Tucson, making this a collaborative effort to enhance biking infrastructure in the city. Some will replace aging lockers, while others will be installed at additional surface lots.

Bicycle lockers are available for annual rental at several locations:

  • City Hall (255 West Alameda Street)
  • City-State Garage (498 West Congress Street)
  • Library Garage (45 West Alameda Street)
  • La Entrada/Tucson Water Garage (310 West Alameda Street)
  • Public Works Garage (50 West Alameda Street)

Riders interested in renting a bike locker, please contact Park Tucson (520) 791-5071 to check for availability. Once a locker has been selected, visit the Park Tucson office, 110 East Pennington Street, Suite 150, to fill out the Bicycle Locker Rental Agreement and pay the required fees.  

These lockers are open to everyone, from city employees to the public at large. No matter the destination, Park Tucson has a space for your ride. This joint effort between Sun Tran and Park Tucson highlights their shared commitment to supporting sustainable transportation and making Tucson a bike-friendly city where cyclist can thrive.

Stuff-the-Bus with Emerge 💜

Sun Tran, in collaboration with Emerge Center Against Domestic Abuse, is proud to announce its annual Stuff-the-Bus event on Saturday 28, 2024.
Stuff the bus wish list for September 28

This community event will take place from 10 a.m. to 4 p.m. at Walmart’s parking lot located at El Con Shopping Center, 3435 East Broadway Boulevard, Tucson, AZ 85716.

The Emerge Stuff-the-Bus event is a vital initiative designed to gather supplies for survivors of domestic abuse. These essential items will support individuals and families as they rebuild their lives. The Tucson community can participate by donating new items such as kitchen starter sets, linens, toiletries, and items for children, teens, and adults.

If you are unable to attend in person, you can still make an impact. Access the Emerge Amazon wish list or make a monetary donation through the Emerge Center’s website.

Since 2019. Sun Tran has collaborated with Emerge to gather essential donations for those fleeing domestic violence. Last year alone, the Stuff-the-Bus event raised $2,500 in cash donations and supplies!


To learn more about Emerge visit Emergecenter.org
If you or someone you know is experiencing domestic violence call National Domestic Violence Hotline at 1−800−799−7233 or Emerge at 1-888-428-0101.

Giddy Up! 2025 Rodeo Parade Detours

Beginning Thursday, February 20 from 6 a.m. to 1 p.m., Sun Tran, Sun Express, and Sun Shuttle routes will be detoured due to street closures for the Rodeo Parade.

The parade is scheduled to begin at 9 a.m. and travel along 12th Avenue and Drexel Road, heading east on Drexel Road to South Nogales Highway, turning and traveling north on South Nogales Highway/South 6th Avenue, finally returning to the Rodeo Grounds. The following routes will be detoured:

Sun Tran
  • Route(s): 2, 11, 12, 18, 23, 24, 25, 26, 27, 29, 50
Sun Express
  • Route(s): 203X, 204X
Sun Shuttle
  • Route(s): 421X, 430, 440, 486
Riders can also view a list of interrupted stops and alternate boarding locations for each route HERE

For trip planning assistance or additional information, call Customer Service at (520) 792-9222 (TDD: 520 628- 1565) or by sending an email to Suntraninfo@tucsonaz.gov

Customer Service representatives are available on weekdays from 6 a.m. to 7 p.m. and on weekends from 8 a.m. to 5 p.m.


Need a ride to the Rodeo Parade? Ride Sun Tran or Sun Shuttle!

Sun Tran and Sun Shuttle provide a convenient and FREE travel option to the Tucson Rodeo Parade. The following Sun Tran and Sun Shuttle routes serve the Laos Transit Center and are only a short distance to the Tucson Rodeo Route: 2, 11, 12, 18, 23, 24, 25, 26, 27, 29, 50, 421X, 430, 440, 486.

Rodeo Parade Map
For more information about the Tucson Rodeo Parade, including additional road closure information, click HERE.

Fall Transit Schedules Beginning August 18!

Sun Tran, Sun Express, Sun Link and Sun Shuttle are rolling out new schedules beginning Sunday, August 18.

The following Sun Tran and Sun Express routes will have schedule changes:

  • 2, 3, 10, 15, 17, 24, 26, 34, 50, 102X and 105X

Sun Link Streetcar has extended service until 2 a.m. from Thursdays, Fridays, and Saturdays beginning August 18 to December 22, 2024.

Sun Link Streetcar Winter Schedule

Sun Shuttle schedules are now part of the August Ride Guide! Riders can find Sun Shuttle schedules on page 90.

Schedule Changes

The following routes will have schedule changes:

  • 401, 412, 413, 421X, 430, 440, 450, 486

Extended Service Hours

  • Sahuarita/Green Valley Dial-a-Ride extended weekday service from 5 a.m. to 7 p.m.
  • Ajo Dial-a-Ride extended weekday service from 5 a.m. to 5 p.m.

Added Stops

The following routes have added stops:

421X

Route 412X added stops at:

  • Nogales Highway
  • Abrego Drive
  • Madera Market Place
  • Calle Arroyo

430

Route 430 added stops along Irvington:

Westbound

  • Liberty/ Utah
  • Liberty/ Nebraska
  • 12th Avenue/ Nebraska
  • 12th Avenue/ Wyoming
  • Irvington/ 15th Avenue
  • Irvington/ Landing Center
  • Irvington/ Midvale Park

Eastbound

  • Sheridan/ Idaho
  • Irvington/ Midvale Park
  • Irvington/ 15th Avenue
  • Irvington/ 11th Avenue

440

Route 440 added stops at:

Southbound

  • Liberty/ Utah
  • Liberty/ Nebraska
  • 12th Avenue/ Nebraska
  • 12th Avenue/ Canada Drive
  • 12th Avenue/ Drexel
  • 12th Avenue/ Calle Alvord
  • 12th Avenue/ Santa Rosa
  • 12th Avenue/ Santa Maria
  • Valencia/ 12th Avenue
  • Valencia/ Santa Clara (NW)
  • Valencia/ Midvale Medical Center
  • Valencia/ Oak Tree
  • Valencia/ Headley
  • Mission/ Valencia

Northbound

  • Valencia/ Headley
  • Valencia/ Indian Agency Road
  • Valencia/ Commerce Court
  • 12th Avenue/ Santa Maria
  • 12th Avenue/ Bilby
  • 12th Avenue/ Calle Alvord
  • 12th Avenue/ Drexel
  • 12th Avenue/ Canada Street
  • 12th Avenue/ Nebraska
  • 12th Avenue/ Wyoming
  • Irvington/ 11th Avenue

Marana/ Avra Valley Dial-a-Ride

Marana/ Avra DAR added stops at:

  • Arizona Pavilions
  • Tucson Premium Outlets
  • William Taft Abbott Sr. Library

Added Flag Zone

Route 440 added a flag zone from Little Nogales to San Xavier Health Center.


Need assistance with trip planning?

There are multiple ways to plan your trip:

  1. Call Customer Service (520) 792-9222 (TDD: 520-628-1565)
  2. Visit the website Suntran.com
  3. Download the bus tracker and trip planning Sun Tran app! Available in the App Store or Google Play.