Sun Link Streetcar
Important Things to Know Before You Ride
Before you hop on the streetcar, take a moment to learn a few important guidelines to ensure a safe and comfortable ride for everyone. Following these simple steps helps keep our transit community enjoyable for all.
Safety Rules
Passenger safety is Sun Link’s top priority. To ensure a safe experience for all passengers, please take a moment to review these important safety rules before riding. From boarding and exiting the streetcar to staying secure while onboard, following these rules helps keep everyone safe and our system running smoothly.
- Do not run after a moving streetcar.
- No pushing, fighting, or throwing objects.
- No smoking on Sun Link, including electronic cigarettes.
- Shirts and shoes are required.
- Gasoline-powered (GP) bicycles, GP scooters, and GP skateboards are prohibited on the streetcar.
- Vehicle batteries, gas containers, and shopping carts are prohibited on the streetcar.
- Cover open wounds before boarding. Service may be refused if body fluid is occurring.
- Passengers may only board or exit a streetcar at a designated stop.
- Dismoun bicycle and walk it to the platform. Stand with your bicycle in the designated areas.
- After exiting the streetcar, please wait for it to leave the stop before crossing the street. DO NOT cross in front of the streetcar.
- Never interfere with the Sun Link operator’s ability to drive safely.
- Passengers in mobility devices who cannot step up to board, please use the specially designated ADA ramp to enter and exit the streetcar.
- If you stand during your ride, grasp an overhead rail, side rail stanchion, strap, or seat back.
- If standing, never lean against a door while riding on the streetcar.
- Service animals are welcome on the streetcar with their handlers. As defined by law, service or guide animals are specially trained to assist persons with disabilities.
- Pets other than service animals must be fully enclosed in carriers and kept under control to avoid disturbing other passengers.
Ride with Respect
Sun Tran, Sun Link, and Sun Van’s mission is to provide safe, secure, efficient, reliable customer-focused public transportation. The “Ride with Respect” Code of Conduct is customer-focused and aims to create the best rider experience while discouraging disruptive, intrusive, unsafe, or inappropriate behaviors on a transit vehicle or transit facility.
- Completely extinguish smoking materials, including e-cigarettes, before you board.
- Enter and exit through whichever door is most convenient and has the least amount of traffic.
- Offer a seat to others who may need it. Make it easy for other riders to take a seat.
- Occupy one seat, keep your feet on the floor, and place bags and backpacks in your lap.
- Keep walkways clear of obstacles.
- If you stand during your ride, please move away from doors to allow other passengers to easily get on and off the streetcar.
- Use a reasonable volume while talking on your cell phone or with other passengers.
- Offensive language is prohibited.
- Use headphones/earbuds at a low volume for audio or video.
- Take Care of the Streetcar
- Keep food and drinks in closed containers.
- No eating on the streetcar.
- No alcoholic beverages.
- Please don’t litter or create unsanitary conditions.
- Take your trash with you.
- Don’t damage Sun Link’s property.
- Vandalism or willful destruction of streetcar property is prohibited.
To learn more about the Ride with Respect Code of Conduct click the button below!
Parking Along the Tracks
Learn how to safely park along the streetcar route. Here you’ll find important tips for parking near the streetcar tracks to avoid service delays or causing damage to both your vehicle and the streetcar.
- When parking alongside the streetcar tracks, ensure all parts of your vehicle – including mirrors — are within the marked white lines of the parking spot.
- After parking parallel to the tracks, exit your vehicle, pause, and check that it is fully within the white lines.
- Parking incorrectly may result in your vehicle being towed. You will be responsible for a fine, towing costs, and impound fees.
Leave the Driving to Sun Link!
Make your downtown experience easy by parking your car at one of the many parking lots, garages, or metered spaces around the streetcar route. Prices vary depending on where you park. Metered parking is free on weekends. Once you’ve parked, hop on the FREE Sun Link streetcar to conveniently reach downtown attractions, restaurants, and events.
For a full list of parking options near streetcar stops, click the button below!