Remember These Tips for Riding
- Arrive at your stop at least five minutes early. Wait on the sidewalk, a safe distance from the road or in the bus shelter where the coach operator can see you.
- Check the sign above the front window to be sure it travels to your desired destination.
- Stay back from the curb or edge of the street and wait until the shuttle comes to a complete stop.
- About one block from your desired stop, notify your driver that you would like to get off.
- Gather personal belongings before you exit. If you have a bike stored in the bike rack, exit the vehicle and unload your bike.
Flag Stops
Some Sun Shuttle routes have flag stop services, allowing passengers to board at their preferred location along designated sections of a route. Flag stop areas are indicated on the maps with a double line.
Passengers using a Flag Stop should wait a safe distance from the street and wave to the driver to indicate you would like a ride.
Sun Shuttle Routes with Flag Stops:
- 410 – Anway/Trico
- 411 – Cortaro/Silverbell
- 412 – Thornydale/River
- 430 – Tucson Estates
- 440 – San Xavier
Route Deviation Service
Passengers who meet ADA (American with Disabilities Act) eligibility requirements can schedule a pick-up or drop-off within ¾ mile of Sun Shuttle routes.
To be eligible for the deviated service, you must obtain a valid ADA Paratransit Eligibility ID from the City of Tucson’s ADA Eligibility Office. For information, please call 791-5409. The following routes do not provide deviated service: 413, 421, 430 and 440.
To schedule route deviation service, you must make a reservation at least 24 hours in advance by calling (520) 792-9222 between the hours of 6 a.m. and 6 p.m. on weekdays and 9 a.m. and 3 p.m. on Saturdays.
Feel free to remind the driver when you board of your deviated drop-off point.
Dial-a-Ride Service
Sun Shuttle provides dial-a-ride service for passenger convenience in Oro Valley and the Green Valley/Sahuarita area. All trips require a reservation one to seven days in advance of the trip by calling (520) 792-9222. Trip cancellations must be made by 6 p.m. the day prior to the scheduled trip. For details about the service area boundaries, view the maps on the bottom of the Routes and Times page, or call (520) 792-9222.
Holiday Service
Sun Shuttle does not operate on the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving
- Christmas Day
Note: if holiday falls on a weekend, an additional day may be observed on a weekday.
Please call (520) 792-9222 for more details.