Say Thanks to Your Operator 🚌

February 25, 2026

From February 23 through March 2, riders can share appreciation messages for the dedicated Sun Tran, Sun Link and Sun Van employees who keep Tucson moving every day. Messages will be shared with the team on Transit Workers Appreciation Day — Wednesday, March 18!

Our operators, mechanics, dispatchers, customer service team and support staff work early mornings, late nights, and holidays. A simple thank you goes a long way.

How to Participate

In the App

  1. Open the Transit App
  2. In the home page you will see a banner at the top. Click the banner.
  3. Write your message and submit
graphic displaying how to submit thank you message in the app. 
First section: Click on the banner at the top of the app homepage. With phone icon pointing to the app banner.
Section 2: Once you click the banner it'll direct you to a page where you can type you message. Phone icon displaying where to type message.
Section 3: Submit your message and you're all set! Phone icon with a successful message sent.

By Phone

Call Customer Service at (520) 792- 9222 (TDD 520-628-1565).

By Email

Send your messages to SunTranInfo@tucsonaz.gov

If possible when calling or emailing provide Customer Service with your bus number, route number and/or bus operators name.