Sun Tran wants you to enjoy a safe, comfortable bus ride. Please do your part to help us create a pleasant experience for everyone.

Be Safe

• Never run after a bus. Buses may not stop after they have pulled away from the curb. Buses stop ONLY at designated stops.
• After boarding, quickly take a seat in an orderly manner.
• If standing during your ride, grab on to a rail or seat back, and stay behind the white line.
• Listen to your coach operator. They're in the driver's seat.
• Never interfere with the driver's ability to drive safely.
• No smoking on buses, including electronic cigarettes.
• Keep your arms, head and hands inside the bus at all times.
• No pushing, fighting or throwing objects.
• Except for service animals, keep pets enclosed in small cages or cardboard boxes.
• Cover open wounds before boarding to ensure the safety of all passengers. Passengers may be refused service if blood or bodily fluid is visible.
• Shirt, pants and shoes are required.

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Paying Your Fare

• Be ready with a SunGO Card, SunGO ID & Card, ticket or exact change before you board. If using the GoTucson Transit App, activate your pass before boarding.
• All passengers must have a SunGO Card or SunGO ID & Card, even if paying cash, to receive a transfer. A transfer will load onto your SunGO card when tapped on the farebox.
• If paying with cash, first tell the driver if you’re paying “full fare” or “economy fare.” 
  – For full fare pay the correct cash amount first, then tap your valid SunGO Card to load a transfer. 
  – For economy fare you must have a valid SunGO ID & Card as proof of qualification for economy fare. Pay the correct cash amount, show ID to driver, then tap your card to load a transfer.
• Operators may deny boarding to anyone without a valid fare.
• Sharing your SunGO card or ticket with other riders is not allowed.
• SunGO cards and tickets with visible damage will not be accepted.

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Prohibited Items

• Gasoline-powered (GP) bicycles, GP scooters and GP skateboards are not allowed on the bus or bike rack.
• Vehicle batteries and gas containers are not allowed on board.
• Folding bicycles, human-powered and motorized scooters and skateboards can be brought on board, but must be kept out of the aisle. Secure all other bicycles on the bike rack.
• Please remove your children from strollers prior to boarding, fold the stroller and keep it out of the aisle.
• Other prohibited items include shopping carts, furniture dollies (upright or horizontal), wagons, and multiple large bags or garbage bags.

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Respect Other Riders

• Keep 20 feet from the bus if you choose to smoke before boarding. Completely extinguish smoking materials before you board.
• Offer seats in the front of the bus to seniors and disabled riders.
• Occupy one seat, keep feet on the floor, and place bags and backpacks in your lap.
• Use a reasonable volume while talking on your cell phone or with other passengers.
• Offensive language is prohibited.
• Use headphones when listening to music.

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Take Care of Your Bus

• Keep food and drinks in closed containers.
• No eating on the bus.
• No alcoholic beverages.
• Do not litter or create unsanitary conditions. Take your trash with you.
• Do not damage transit property.

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